ITISHigher Diploma in International Tourism and Hospitality Management
CERTIFICATION detail
Here’s What You Need to Know...
This programme Diploma in International Tourism and Hospitality Management is accredited by Malta Further and Higher Education Authority, categorized as a “Higher Education Program”, licence number and category of licence 2008-TC-003.
Course Type
Higher Diploma
Course Sector
Tourism and Hospitality
MQF/EQF Level
5
RQF (England)
5
RQG (Scotland)
8/7
ECTS
120
UK Credits
240
Course Duration
Full-time: 2 years
Starting Date
Every last Monday of October
Course Language
English
Mode Of Delivery
Traditional/Face-to-Face Learning
Location
EEC-ITIS Building, San Gwann, Malta
Tuition Fees (EU/EEA)
€2700 1st Year / €2700 2nd Year
Tuition Fees (NON-EU Students)
€6500 1st Year / €6500 2nd Year
Hours of total learning ...
Contact Hours
416
Supervised Hours
664
Self Study
2124
Assessment Hours
36
—
—
Total Learning Hours
3340
Admission Requirements
Below is a list of prerequisites required for admission:
Age
17 Years and older
Education
School Leaving Certificate,
Secondary School Leaving Certificate,
and Profile.
Prerequisites
Successful completion of an approved secondary or tertiary qualification or at least 3 years working experience in tourism related industry plus successfully completing an interview process to determine suitability for this course.
The interview will consist of a number of questions related to the tourism industry that the student should be able to answer so as to establish the applicant has genially enquired the knowledge from the working experience.
English Proficiency
Evidence of proficiency with overall scores in one or more of the following:
- IELTS Academic
- TOEFL Paper
- TOEFL Internet
- Pearson JETSET
- Cambridge CAE
TARGET GROUP
The course is an opportunity for different target groups as follows
Individuals or young persons who are seeking a career in tourism and hospitality.
Anyone who is already employed in the industry or are providing related servies through their own enterprise and who would like to improve their career prospects whilst updating their knowlege, skils and competences in the field.
Aspiring entrepreneurs who are seeking to open their own business in tourism and hospitality.
General assessment policy and procedures
The course will be assessed through a mix of assignments, coursework or essays and end of semester written examinations. The weighting varies depending on the study unit but we believe that a mix of assignments, coursework and written examinations is the right combination, allowing students to demonstrate the effectiveness of learning outcomes.
Assessment may not necessarily include written exams and instead the assessment may be based on coursework, as this is considered to most appropriate method of assessment for particular study units.
Teaching, Learning and Assessment Procedures
Teaching/ learning methods consist of a mix of formal lectures, seminars group work, debates and case studies. In addition there will be self-managed learning which is deemed ncecessary for effective learning and preparation of seminars, course work, assignments and final exams.
The lectures are designed to provide a comprehensive understanding of each study unit. However, students will be encouraged to build on through tutorials assessed work and extensive use of case studies.
The tutorials are designed to build on the lectures by utilising a range of student-centred approaches within a smaller group. Students will be asked to examine and report on case studies, reports and specific articles in addition to participating in group discussions and presentations.
This mix of teaching/learning will provide students the best envrionment to understand content and just as important to apply at the workplace the knowledge, skills and competences acquired on completion of this programme of studies.
Course Outline
The programme is academically and professionally orientated offering specific knowledge of tourism and hospitality business and covering specific areas in the management of tourism in matters of finance, human resources, facilities, and operations as well as in destination marketing.
The syllabus refers to specific work techniques and the use of computer tools. There is also recognition of the dynamic nature of a constantly changing and increasingly more international sector and on the basis of impacts and issues arising from tourism and hospitality.
Course Objectives
Introducing students to the travel, tourism and hospitality industry, where students need to learn how to communicate with different department and sectors, understanding the concept of economics and design of facilities for the industry. Learn to apply accounting and financial knowledge for the industry.
Learning Outcomes
After studying this program, students are expected to have an extensive concepts relating to socio-cultural, geography and ICTs that effects tourism and hospitality industry and therefore will be able to use the skills to solve marketing concepts and apply them to real situations at work.
YEAR 1
Please choose a course code from the options below:
People Skills and Negotiation Skills
Objectives
Code
THM 1001
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The objective of this study unit is to provide an understanding of people skills and negotiation skills in an environment which is diverse and highly people-oriented.
Students will be introduced to the essential pre-requisites and issues to deal with people in general, and clients in particular, in the travel, tourism, and hospitality industry.
Students will be introduced to the essential pre-requisites and issues to deal with people in general, and clients in particular, in the travel, tourism, and hospitality industry.
lEARNING oUTCOMES
Deal efficiently with enquiries arising from people
having different needs and different backgrounds.
e-Tourism
Objectives
Code
THM 1002
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The objective of this study unit is to help and assist students understand the implications of information systems and ICTs in tourism and hospitality organisations.
Students will gain insights on how ICTs and Tourism interact, the demand and supply chains generated through ICT and the use of ICT as a digital marketing tool.
Students will gain insights on how ICTs and Tourism interact, the demand and supply chains generated through ICT and the use of ICT as a digital marketing tool.
lEARNING oUTCOMES
Identify computing principles, applications and skills
for their adoption in the tourism and hospitality industry.
Communication Skills
Objectives
Code
TM 3003
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aim of this module is to introduce students to basic communication skills within an organisational setting. Students will develop a basic understanding of individual and interpersonal skills necessary on how to communicate effectively.
They will learn how to target various stakeholders within the tourism and hospitality sector.
They will learn how to target various stakeholders within the tourism and hospitality sector.
lEARNING oUTCOMES
Identify the communication processes of an organisation
and establish how interpersonal skills support these processes.
Geography of Travel and Destinations
Objectives
Code
THM 1004
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The purpose of this unit is to introduce the fundamental concepts of the importance of geography to tourism. Emphasis is put on how the tourism industry has developed as a result of this viewpoint.
The specific aims are: To explore the relationship between geography and tourism To provide an overview of the world’s touristic resources To examine the main generating and receiving countries and the flow between them To develop an appreciation of why flow patterns change over time, and To explain why tourists choose tourist destinations
The specific aims are: To explore the relationship between geography and tourism To provide an overview of the world’s touristic resources To examine the main generating and receiving countries and the flow between them To develop an appreciation of why flow patterns change over time, and To explain why tourists choose tourist destinations
lEARNING oUTCOMES
Provide reliable information about locations of
historical and natural interest and destinations.
Economics for Tourism
Objectives
Code
THM 1005
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
This study unit provides an introduction of the theories, concepts, and techniques of economics as well as its application and usefulness in relation to hospitality and tourism. Students in hotel and tourism management courses often see their courses as vocational and not always as educational experiences.
They generally do not see the importance of studying economics and may regard it as a ‘necessary burden’. They may not always see it as being as relevant to their future careers. Therefore, this module will attempt to demonstrate relevance and stimulate interest in economics as a vital tool for managerial success.
They generally do not see the importance of studying economics and may regard it as a ‘necessary burden’. They may not always see it as being as relevant to their future careers. Therefore, this module will attempt to demonstrate relevance and stimulate interest in economics as a vital tool for managerial success.
lEARNING oUTCOMES
Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.=
International Hotel Resort Facilities and Operations
Objectives
Code
THM 1006
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The objective of this unit is to provide students with an understanding of the design of facilities for tourists. It will primarily focus on tourism accommodation but will also provide knowledge on catering, leisure and other facilities.
It introduces the student to the distinctive characteristics of different types of tourism accommodation, identified by market and location, and the special requirements of each type.
It introduces the student to the distinctive characteristics of different types of tourism accommodation, identified by market and location, and the special requirements of each type.
lEARNING oUTCOMES
Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.
Tourism and Hospitality Accounting
Objectives
Code
THM 1007
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The objective of the unit is to provide students with the concepts related to financial reporting and accounting principles in the hospitality industry and the tools required in these activities.
The unit introduces the student to basic accounting principles and illustrates the tasks performed by an accounting department.
The unit introduces the student to basic accounting principles and illustrates the tasks performed by an accounting department.
lEARNING oUTCOMES
Cite the operating characteristics of the
hospitality industry.
Tourism, Culture and its Environment
Objectives
Code
THM 1008
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
This unit provides an extensive introduction to tourism and its economic, socio-cultural, socio-political and ecological environments.
It will introduce the student to the complexity and uniqueness of the organisation's environment and introduce the student to the nature of the external environment (PEST), including the analysis of change and its implication on business activity.
It will introduce the student to the complexity and uniqueness of the organisation's environment and introduce the student to the nature of the external environment (PEST), including the analysis of change and its implication on business activity.
lEARNING oUTCOMES
Recognize the product elements which make
up tourism and the notion of tourism business activity.
Tourism Marketing
Objectives
Code
THM 1009
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aim of this unit is to increase students’ ability to think and to problem-solve using marketing concepts and principles. Specifically this unit aims to provide students with a thorough understanding of marketing concepts and their applications in both product and service situations with special emphasis on the hospitality and tourism industry.
It also provides students with an overview of the changing realities and challenges that e-marketing has presented for practitioners.
It also provides students with an overview of the changing realities and challenges that e-marketing has presented for practitioners.
lEARNING oUTCOMES
Discuss the key concepts and principles of marketing
as applied to destinations and tourism experience.
Managerial Leadership for Tourism and Culture Organisation
Objectives
Code
THM 2001
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aim of this study unit is to develop a broad understanding of organisational activity and human behaviour within organisations in the tourism, travel, and hospitality industry. Students will develop an understanding of how contemporary organisations are effectively managed.
They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.
They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.
lEARNING oUTCOMES
Establish positive team dynamics in a
tourism related organization.
YEAR 2
Please choose a course code from the options below:
Financial Decision Making for Hospitality Professionals
Objectives
Code
THM 2002
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The purpose of this unit is to develop the knowledge acquired in Hospitality Accounting and to introduce the student to additional aspects of accounting with particular reference to the tourism and hospitality industries.
lEARNING oUTCOMES
Review and evaluate the various financial applications
utilized within the hospitality industry.
Quantitative Analyses for Tourism
Objectives
Code
THM 2003
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The study unit aims to develop an awareness of quantitative skills required for understanding a range of mathematical and statistical techniques applicable to management functions within the hospitality and tourism industries.
lEARNING oUTCOMES
Use basic mathematical and statistical techniques
for basic evaluation purposes.
Travel and Transport Management
Objectives
Code
THM 2004
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The study unit provides students with an understanding of the relationship between tourism and transportation.
They will appreciate the importance of transportation operations and its management.
They will appreciate the importance of transportation operations and its management.
lEARNING oUTCOMES
Establish issues in transportation management and planning.
Economics for Tourism Development and Planning
Objectives
Code
THM 2005
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The overall aim of this study unit is to equip students with an understanding of the principles for sustainable tourism development and planning based on a comprehensive, coordinated and managed approach.
This units’s specific aims will equip students:
This units’s specific aims will equip students:
- To provide the conceptual basis for identifying and developing tourist attractions.
- To introduce theoretical approaches to tourism planning and development.
- To identify the role of policies and policy formation.
- To introduce the principles of a sustainable approach to tourism planning,
focused on full integration and widespread consultation with all stakeholders. - To provide an understanding of tourism development funding and incentives.
- To develop skills in tourism plan analysis, drafting, and monitoring.
lEARNING oUTCOMES
Characterize the concept of economic growth and its
positive and negative impacts on a community
Establish issues in transportation management
and planning.
Tourist Attraction and Heritage Management
Objectives
Code
THM 2006
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aims of the study unit will be:
- To examine the nature, composition and development of the attractions market.
- To address the issues involved in designing and developing a visitor attraction.
- To examine the role of attractions as part of urban and regional development.
- To acquaint themselves with the tools and theories concerning heritage management; and how and when to apply such tools.
- To provide a broad understanding of the managerial and operational environment of tourist attractions.
- To develop the skills necessary to apply business management techniques to the attraction sector.
- To provide the conceptual basis for identifying and developing tourist attractions.
lEARNING oUTCOMES
Establish the potential value of concepts, models,
paradigms and ideologies to the understanding and management of organisations in the area of festivals,
events and related sectors.
Tourism Operations Management
Objectives
Code
THM 2007
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The objective of this study unit is to provide an introduction to the field of Operations Management with specific relevance to the tourism sector.
It introduces the student to a broad range of concepts and provides an understanding of the tools and techniques available to an operations manager in the travel, tourism and hospitality industries.
It introduces the student to a broad range of concepts and provides an understanding of the tools and techniques available to an operations manager in the travel, tourism and hospitality industries.
lEARNING oUTCOMES
Recognize the key features of operations management in
travel, tourism and hospitality organizations.
Resort and Destination Management
Objectives
Code
THM 2008
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aims of the study unit will be:
- To develop an understanding of the history and concept of resorts.
- To apply principles of resort planning and development.
- To apply the principles of Hotel and Resort Management.
- To understand the management of finance and marketing within resorts
lEARNING oUTCOMES
Recognize the workings of a fully operational
hospitality venture.
Financial Management for the Leisure Tourism and Hospitality Industry
Objectives
Code
THM 2009
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
This study unit develops the knowledge acquired in the Tourism and Hospitality Accounting unit.
This unit aims to ensure that the student becomes familiar with financial management terminology, is able to prepare and interpret the financial results of organisations, and appreciates the role of the financial manager in the planning and control of an enterprise.
This unit aims to ensure that the student becomes familiar with financial management terminology, is able to prepare and interpret the financial results of organisations, and appreciates the role of the financial manager in the planning and control of an enterprise.
Internship (October to February)
Objectives
Code
THM 2010
ECTS
12
UK CREDIT
24
Learning Hours
640
Objectives
Experience is essential for aspiring professionals in hospitality and tourism. Interns in this field work in hotels, resorts, tourism offices and information centres. Specifically, hospitality and tourism interns work in reception.
Interns may also work at tour companies and event and conference centres. With any internship, specific daily responsibilities may vary based on the requirements of the host-company or organisation, as well as on the location or timeframe of the internship. The skills and experience of the intern may also influence the type and complexity of work assigned.
Interns may also work at tour companies and event and conference centres. With any internship, specific daily responsibilities may vary based on the requirements of the host-company or organisation, as well as on the location or timeframe of the internship. The skills and experience of the intern may also influence the type and complexity of work assigned.
lEARNING oUTCOMES
Assist in the preparation and administration of
basic research tools used by hotels to measure
guest satisfaction.
Managerial Leadership for Tourism and Culture Organisation
Objectives
Code
THM 2001
ECTS
6
UK CREDIT
12
Learning Hours
150
Objectives
The aim of this study unit is to develop a broad understanding of organisational activity and human behaviour within organisations in the tourism, travel, and hospitality industry. Students will develop an understanding of how contemporary organisations are effectively managed.
They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.
They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.
lEARNING oUTCOMES
Establish positive team dynamics in a
tourism related organization.