ITISDiploma in International Tourism and Hospitality Management


CERTIFICATION detail
Here’s What You Need to Know...
This programme Diploma in International Tourism and Hospitality Management is accredited by Malta Further and Higher Education Authority, categorized as a “Higher Education Program”, licence number and category of licence 2008-TC-003.
Course Type
Diploma
Course Sector
Tourism and Hospitality
MQF/EQF Level
5
RQF (England)
5
RQG (Scotland)
8/7
ECTS
60
UK Credits
120
Course Duration
Full-time: 1 years
Starting Date
Every last Monday of October
Course Language
English
Mode Of Delivery
Traditional/Face-to-Face Learning
Location
EEC-ITIS Building, San Gwann, Malta
Tuition Fees (EU/EEA)
€2700
Tuition Fees (NON-EU Students)
€6500
Hours of total learning ...
Contact Hours
240
Supervised Hours
600
Self Study
944
Assessment Hours
16
—
—
Total Learning Hours
1800
Admission Requirements
Below is a list of prerequisites required for admission:
Age
17 Years and older
Education
School Leaving Certificate,
Secondary School Leaving Certificate,
and Profile.
Prerequisites
Successful completion of an approved secondary or tertiary qualification or at least 3 years working experience in tourism related industry plus successfully completing an interview process to determine suitability for this course.
The interview will consist of a number of questions related to the tourism industry that the student should be able to answer so as to establish the applicant has genially enquired the knowledge from the working experience.
English Proficiency
Evidence of proficiency with overall scores in one or more of the following:
- IELTS Academic
- TOEFL Paper
- TOEFL Internet
- Pearson JETSET
- Cambridge CAE



TARGET GROUP
The course is an opportunity for different target groups as follows Individuals or young persons who are seeking a career in tourism and hospitality.
Anyone who is already employed in the industry or are providing related servies through their own enterprise and who would like to improve their career prospects whilst updating their knowlege, skils and competences in the field.
Aspiring entrepreneurs who are seeking to open their own business in tourism and hospitality.
General assessment policy and procedures
The course will be assessed through a mix of assignments, coursework or essays and end of semester written examinations. The weighting varies depending on the study unit but we believe that a mix of assignments, coursework and written examinations is the right combination, allowing students to demonstrate the effectiveness of learning outcomes.
Assessment may not necessarily include written exams and instead the assessment may be based on coursework, as this is considered to most appropriate method of assessment for particular study units.
Teaching, Learning and Assessment Procedures
Teaching/ learning methods consist of a mix of formal lectures, seminars group work, debates and case studies. In addition there will be self-managed learning which is deemed ncecessary for effective learning and preparation of seminars, course work, assignments and final exams.
The lectures are designed to provide a comprehensive understanding of each study unit. However, students will be encouraged to build on through tutorials assessed work and extensive use of case studies.
The tutorials are designed to build on the lectures by utilising a range of student-centred approaches within a smaller group. Students will be asked to examine and report on case studies, reports and specific articles in addition to participating in group discussions and presentations.
This mix of teaching/learning will provide students the best envrionment to understand content and just as important to apply at the workplace the knowledge, skills and competences acquired on completion of this programme of studies.
Course Outline
The programme is academically and professionally orientated offering specific knowledge of tourism and hospitality business and covering specific areas in the management of tourism in matters of finance, human resources, facilities, and operations as well as in destination marketing.
The syllabus refers to specific work techniques and the use of computer tools. There is also recognition of the dynamic nature of a constantly changing and increasingly more international sector and on the basis of impacts and issues arising from tourism and hospitality.
Course Objectives
Introducing students to the travel, tourism and hospitality industry, where students need to learn how to communicate with different department and sectors, understanding the concept of economics and design of facilities for the industry. Learn to apply accounting and financial knowledge for the industry.
Learning Outcomes
After studying this program, students are expected to have an extensive concepts relating to socio-cultural, geography and ICTs that effects tourism and hospitality industry and therefore will be able to use the skills to solve marketing concepts and apply them to real situations at work.



YEAR 1
People Skills and Negotiation Skills
Objectives
Objectives
Students will be introduced to the essential pre-requisites and issues to deal with people in general, and clients in particular, in the travel, tourism, and hospitality industry.
lEARNING oUTCOMES
Deal efficiently with enquiries arising from people
having different needs and different backgrounds.
e-Tourism
Objectives
Objectives
Students will gain insights on how ICTs and Tourism interact, the demand and supply chains generated through ICT and the use of ICT as a digital marketing tool.
lEARNING oUTCOMES
Identify computing principles, applications and skills
for their adoption in the tourism and hospitality industry.
Communication Skills
Objectives
Objectives
They will learn how to target various stakeholders within the tourism and hospitality sector.
lEARNING oUTCOMES
Identify the communication processes of an organisation
and establish how interpersonal skills support these processes.
Geography of Travel and Destinations
Objectives
Objectives
The specific aims are: To explore the relationship between geography and tourism To provide an overview of the world’s touristic resources To examine the main generating and receiving countries and the flow between them To develop an appreciation of why flow patterns change over time, and To explain why tourists choose tourist destinations
lEARNING oUTCOMES
Provide reliable information about locations of
historical and natural interest and destinations.
Economics for Tourism
Objectives
Objectives
They generally do not see the importance of studying economics and may regard it as a ‘necessary burden’. They may not always see it as being as relevant to their future careers. Therefore, this module will attempt to demonstrate relevance and stimulate interest in economics as a vital tool for managerial success.
lEARNING oUTCOMES
Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.=
International Hotel Resort Facilities and Operations
Objectives
Objectives
It introduces the student to the distinctive characteristics of different types of tourism accommodation, identified by market and location, and the special requirements of each type.
lEARNING oUTCOMES
Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.
Tourism and Hospitality Accounting
Objectives
Objectives
The unit introduces the student to basic accounting principles and illustrates the tasks performed by an accounting department.
lEARNING oUTCOMES
Cite the operating characteristics of the
hospitality industry.
Tourism, Culture and its Environment
Objectives
Objectives
It will introduce the student to the complexity and uniqueness of the organisation's environment and introduce the student to the nature of the external environment (PEST), including the analysis of change and its implication on business activity.
lEARNING oUTCOMES
Recognize the product elements which make
up tourism and the notion of tourism business activity.
Tourism Marketing
Objectives
Objectives
It also provides students with an overview of the changing realities and challenges that e-marketing has presented for practitioners.
lEARNING oUTCOMES
Discuss the key concepts and principles of marketing
as applied to destinations and tourism experience.
Managerial Leadership for Tourism and Culture Organisation
Objectives
Objectives
They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.
lEARNING oUTCOMES
Establish positive team dynamics in a
tourism related organization.


