ITISDiploma in International Tourism and Hospitality Management

CERTIFICATION detail

Here’s What You Need to Know...

This programme Diploma in International Tourism and Hospitality Management is accredited by Malta Further and Higher Education Authority, categorized as a “Higher Education Program”, licence number and category of licence 2008-TC-003.

Course Type

Diploma

Course Sector

Tourism and Hospitality

MQF/EQF Level

5

RQF (England)

5

RQG (Scotland)

8/7

ECTS

60

UK Credits

120

Course Duration

Full-time: 1 years

Starting Date

Every last Monday of October

Course Language

English

Mode Of Delivery

Traditional/Face-to-Face Learning

Location

EEC-ITIS Building, San Gwann, Malta

Tuition Fees (EU/EEA)

€2700

Tuition Fees (NON-EU Students)

€6500

Hours of total learning ...  

Contact Hours

240

Supervised Hours

600

Self Study

944

Assessment Hours

16

Total Learning Hours

1800

Admission Requirements

Below is a list of prerequisites required for admission:

Age

17 Years and older

Education

School Leaving Certificate,
Secondary School Leaving Certificate,
and Profile.

Prerequisites

Successful completion of an approved secondary or tertiary qualification or at least 3 years working experience in tourism related industry plus successfully completing an interview process to determine suitability for this course.

The interview will consist of a number of questions related to the tourism industry that the student should be able to answer so as to establish the applicant has genially enquired the knowledge from the working experience.

English Proficiency

Evidence of proficiency with overall scores in one or more of the following:

  • IELTS Academic5.5
  • TOEFL Paper525
  • TOEFL Internet72
  • Pearson JETSET Level 5
  • Cambridge CAEB2

TARGET GROUP      

The course is an opportunity for different target groups as follows Individuals or young persons who are seeking a career in tourism and hospitality.

Anyone who is already employed in the industry or are providing related servies through their own enterprise and who would like to improve their career prospects whilst updating their knowlege, skils and competences in the field.

Aspiring entrepreneurs who are seeking to open their own business in tourism and hospitality.

General assessment policy and procedures      

The course will be assessed through a mix of assignments, coursework or essays and end of semester written examinations. The weighting varies depending on the study unit but we believe that a mix of assignments, coursework and written examinations is the right combination, allowing students to demonstrate the effectiveness of learning outcomes.

Assessment may not necessarily include written exams and instead the assessment may be based on coursework, as this is considered to most appropriate method of assessment for particular study units.


Teaching, Learning and Assessment Procedures

Teaching/ learning methods consist of a mix of formal lectures, seminars group work, debates and case studies. In addition there will be self-managed learning which is deemed ncecessary for effective learning and preparation of seminars, course work, assignments and final exams.

The lectures are designed to provide a comprehensive understanding of each study unit. However, students will be encouraged to build on through tutorials assessed work and extensive use of case studies.

The tutorials are designed to build on the lectures by utilising a range of student-centred approaches within a smaller group. Students will be asked to examine and report on case studies, reports and specific articles in addition to participating in group discussions and presentations.

This mix of teaching/learning will provide students the best envrionment to understand content and just as important to apply at the workplace the knowledge, skills and competences acquired on completion of this programme of studies.





Course Outline     

The programme is academically and professionally orientated offering specific knowledge of tourism and hospitality business and covering specific areas in the management of tourism in matters of finance, human resources, facilities, and operations as well as in destination marketing.

The syllabus refers to specific work techniques and the use of computer tools. There is also recognition of the dynamic nature of a constantly changing and increasingly more international sector and on the basis of impacts and issues arising from tourism and hospitality. 

Course Objectives     

Introducing students to the travel, tourism and hospitality industry, where students need to learn how to communicate with different department and sectors, understanding the concept of economics and design of facilities for the industry. Learn to apply accounting and financial knowledge for the industry. 

Learning Outcomes     

 After studying this program, students are expected to have an extensive concepts relating to socio-cultural, geography and ICTs that effects tourism and hospitality industry and therefore will be able to use the skills to solve marketing concepts and apply them to real situations at work. 

 YEAR 1   

📕  People Skills and Negotiation Skills

 Objectives  

Code
THM 1001
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The objective of this study unit is to provide an understanding of people skills and negotiation skills in an environment which is diverse and highly people-oriented.

Students will be introduced to the essential pre-requisites and issues to deal with people in general, and clients in particular, in the travel, tourism, and hospitality industry.

 lEARNING oUTCOMES

Deal efficiently with enquiries arising from people
having different needs and different backgrounds.

Download Unit Sheet (PDF)

📕  e-Tourism 

 Objectives  

Code
THM 1002
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The objective of this study unit is to help and assist students understand the implications of information systems and ICTs in tourism and hospitality organisations.

Students will gain insights on how ICTs and Tourism interact, the demand and supply chains generated through ICT and the use of ICT as a digital marketing tool.

 lEARNING oUTCOMES

Identify computing principles, applications and skills
for their adoption in the tourism and hospitality industry.


Download Unit Sheet (PDF)

📕  Communication Skills

 Objectives  

Code
TM 3003
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The aim of this module is to introduce students to basic communication skills within an organisational setting. Students will develop a basic understanding of individual and interpersonal skills necessary on how to communicate effectively.

They will learn how to target various stakeholders within the tourism and hospitality sector.

 lEARNING oUTCOMES

Identify the communication processes of an organisation
and establish how interpersonal skills support these processes.

 

Download Unit Sheet (PDF)

📕  Geography of Travel and Destinations

 Objectives  

Code
THM 1004
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The purpose of this unit is to introduce the fundamental concepts of the importance of geography to tourism. Emphasis is put on how the tourism industry has developed as a result of this viewpoint.

The specific aims are: To explore the relationship between geography and tourism To provide an overview of the world’s touristic resources To examine the main generating and receiving countries and the flow between them To develop an appreciation of why flow patterns change over time, and To explain why tourists choose tourist destinations

 lEARNING oUTCOMES

Provide reliable information about locations of
historical and natural interest and destinations.


Download Unit Sheet (PDF)

📕  Economics for Tourism

 Objectives  

Code
THM 1005
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

This study unit provides an introduction of the theories, concepts, and techniques of economics as well as its application and usefulness in relation to hospitality and tourism. Students in hotel and tourism management courses often see their courses as vocational and not always as educational experiences.

They generally do not see the importance of studying economics and may regard it as a ‘necessary burden’. They may not always see it as being as relevant to their future careers. Therefore, this module will attempt to demonstrate relevance and stimulate interest in economics as a vital tool for managerial success.

 lEARNING oUTCOMES

Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.=

 

Download Unit Sheet (PDF)

📕  International Hotel Resort Facilities and Operations

 Objectives  

Code
THM 1006
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The objective of this unit is to provide students with an understanding of the design of facilities for tourists. It will primarily focus on tourism accommodation but will also provide knowledge on catering, leisure and other facilities.

It introduces the student to the distinctive characteristics of different types of tourism accommodation, identified by market and location, and the special requirements of each type.

 lEARNING oUTCOMES

Demonstrate an understanding of the layout of
facilities including circulation and generic sizing of facilities.


Download Unit Sheet (PDF)

📕  Tourism and Hospitality Accounting

 Objectives  

Code
THM 1007
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The objective of the unit is to provide students with the concepts related to financial reporting and accounting principles in the hospitality industry and the tools required in these activities.

The unit introduces the student to basic accounting principles and illustrates the tasks performed by an accounting department.

 lEARNING oUTCOMES

Cite the operating characteristics of the
hospitality industry.


Download Unit Sheet (PDF)

📕  Tourism, Culture and its Environment

 Objectives  

Code
THM 1008
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

This unit provides an extensive introduction to tourism and its economic, socio-cultural, socio-political and ecological environments.

It will introduce the student to the complexity and uniqueness of the organisation's environment and introduce the student to the nature of the external environment (PEST), including the analysis of change and its implication on business activity.

 lEARNING oUTCOMES

Recognize the product elements which make
up tourism and the notion of tourism business activity.


Download Unit Sheet (PDF)

📕  Tourism Marketing

 Objectives  

Code
THM 1009
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The aim of this unit is to increase students’ ability to think and to problem-solve using marketing concepts and principles. Specifically this unit aims to provide students with a thorough understanding of marketing concepts and their applications in both product and service situations with special emphasis on the hospitality and tourism industry.

It also provides students with an overview of the changing realities and challenges that e-marketing has presented for practitioners.

 lEARNING oUTCOMES

Discuss the key concepts and principles of marketing
as applied to destinations and tourism experience.


Download Unit Sheet (PDF)

📕  Managerial Leadership for Tourism and Culture Organisation

 Objectives  

Code
THM 2001
ECTS 
6
UK CREDIT
12
Learning Hours
150

 Objectives  

The aim of this study unit is to develop a broad understanding of organisational activity and human behaviour within organisations in the tourism, travel, and hospitality industry. Students will develop an understanding of how contemporary organisations are effectively managed.

They will explore concepts, theories, and principles which will help them make effective decisions within the dynamic tourism and hospitality environment. In effect the overall objective of this unit is to develop an understanding of how managers become effective leaders.

 lEARNING oUTCOMES

Establish positive team dynamics in a
tourism related organization.


Download Unit Sheet (PDF)

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EEC-ITIS Grading System

Grade

A+

A

B

C

D

E

F

Marks

80-100

71-80

61-70

51-60

45-50

0-44

F

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